2020 Benchmarking Report – Friendly Fraud
Download the report for answers to these questions and more:
- What are the top characteristics and behaviors of 1st Party Fraud?
- Who is at greatest risk for losses to 1st and 3rd Party Fraud?
- How to architect a successful 1st Party Fraud defense?
This comprehensive study examines the types, frequency and patterns of ‘friendly’ fraud, typically executed by real consumers who opportunistically initiate chargebacks or demand refunds for goods and services that have been successfully fulfilled and delivered by merchants.