Website Privacy Policy

Last Modified: February 14th, 2019

This Website Privacy Policy (“Website Privacy Policy”) governs your use of our website fraud.net and its subdomains (“Website”) as provided by Fraud.net Inc., a Delaware corporation, and its affiliates, successors, and/or assigns (“Fraud.net” or “we”). Visitors to our Website (“Visitors” or “you”) have access to information about Fraud.net, its products and services and other fraud-related information such as industry reports, blogs, and user guides.

This Website Privacy Policy tells you about the information we collect from you when you use Website. In collecting this information, we are acting as a data processor and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights, you have over your data.

Update: At Fraud.Net, we are committed to your privacy and support newly enacted GDPR, a most comprehensive privacy law replacing EU Data Protection laws. It goes into effect on May 25th, 2018, and Fraud.Net is committed to complying with its provisions and this update includes few of the required amendments to such expectations.

This Website Privacy Policy does not describe our collection and use of information when we provide Services to our Members. Instead, the Services Privacy Policy describes our collection and use of information when we provide Services to our Members.

Who We Are

We are a leading real-time Fraud detection services company. Our address is 330 7th Ave, New York, New York, 10001. You can contact us by post at the above address, by email at support@fraud.net or by telephone on +1-866-971-2030.

What We Collect

The information you provide or we collect about you through our Website (“Your Information”). You may provide information such as name, job title, email address and phone number so that we can answer questions, respond to requests that you’ve made or provide marketing materials and newsletters based on your preferences. We may also collect information about your company such as company name, URL, address, industry, company size, fraud-related information and payment information. Where necessary, our processor collects credit card information (we do not store full credit card information).

Additionally, when you visit our Website, like most other websites, we collect certain information related to your device, such as your IP address, referring website and what pages your device visited. We may also (i) use cookies, pixel tags, web beacons, and similar technologies and (ii) collect analytics data or use third-party analytics tools, (including but not limited to Google Analytics), to help us measure traffic and usage trends of the Website. You can choose to reject or block certain collection technologies, such as cookies, but may not be able to utilize all of the functions of the Website or display certain features of the Website. Fraud.net does not control these third parties’ tracking technologies or how they may be used. If you have any questions, you should contact the responsible provider directly.

How We Process Collected Information

  • Provide you with information, products, and services that you request from us;
  • Understand how our Website is used and to find ways to improve user experience and Website performance;
  • Provide advertising and marketing offers to you through our Website, newsletters or third party sites based on your browsing activities on the Website and
  • Help keep our Website safe and secure.

Disclosure of Your Information

Vendors, consultants, and other service providers: We may share Your Information with third party vendors, consultants, and other service providers who are working on our behalf and with whom the sharing of such information is necessary to undertake that work (e.g., to process billing or to provide customer support).

Data enrichment: We may share minimal Service Data (e.g., email addresses) with select third-party vendors for data enrichment purposes. For example, we share select user email addresses with a third party to obtain links to publicly available social profiles such as LinkedIn.

Compliance with laws: We may disclose Your Information to a third party where we are legally required to do so in order to comply with any applicable law, regulation, legal process, or law enforcement or government request.

Vital interests and legal rights: We may disclose information about you if we believe it necessary to protect the vital interests or legal rights of Fraud.net, our Visitors or the rights or property of others.

Corporate Affiliates and Transactions: We may provide Your Information to our affiliates, including any subsidiary, parent company or company under common control with Fraud.net (collectively, “Affiliates”). Affiliates will use Your Information only as described in this Website Privacy Policy. Additionally, if Fraud.net is involved in a merger, acquisition, or sale of all or a portion of its assets, Your Information may be shared or transferred as part of that transaction.

Fraud.net is committed to privacy and security. Examples of Fraud.net’s security measures include physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions to and from Fraud.net; restricting access to personally identifiable information; and periodic security reviews by third party security experts. Keep in mind that no Internet transmission can ever be 100% secure. We encourage you to take care when disclosing personal information online and to use readily available tools, such as Internet firewalls, secure email and similar technologies to protect yourself online.

International Data Transfer

Information collected via the Website is transferred to and hosted on our servers in the United States and we may also maintain servers located in Europe or Asia, based on your location. We will protect all personal data in accordance with this Website Privacy Policy wherever it is processed.

EU-US Privacy Shield Framework

On top of GDPR, Fraud.net also complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Principles as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Fraud.net has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in the Services Privacy Policy or the Website Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

Fraud.net is committed to subjecting to the Privacy Shield Principles all personal data received from the European Union in reliance on the Privacy Shield. We comply with the Privacy Shield Principles regarding the handling of personal data. We may disclose information to comply with any court order, law or legal process, including to respond to any government or regulatory request, including in response by lawful requests to meet national security or law enforcement requirements in accordance with the EU-US Privacy Shield Framework. You may be able to invoke binding arbitration under certain conditions as described in the Privacy Shield Principles.

In accordance with the Privacy Shield Framework, Fraud.net has designated JAMS, a dispute resolution provider located in the United States, to address complaints and provide appropriate recourse free of charge. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. Fraud.net is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Fraud.net Inc.
Attn: Legal Department
330 7th Avenue
New York, NY 10001
legal@fraud.net

Your Rights as a Data Subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time. If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider. If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided below in the Accessing and Correcting Your Information section of this policy.

Your Right to Complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Chesire
SK9 5AF

Accessing and Correcting Your Information

If you want Fraud.net to correct Your Information that is stored on Fraud.net systems, please submit your request in writing to:

Fraud.net Inc.
Attn: Legal Department
330 7th Avenue
New York, NY 10001
legal@fraud.net

Subject to our ability to verify your request, Fraud.net will correct the Information within thirty (30) days of receipt of your request.

Updates to this Privacy Policy

We regularly review and, if appropriate, update this Website Privacy Policy from time to time, and as our services and use of personal data evolves. If we want to make use of Your Information in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the date of this document each time it is changed.